Zelora has partnered with AGL to give eligible Zelora subscription customers exclusive access to an AGL Battery Rewards Plan and Virtual Power Plant (VPP) offer. 

Once your battery is installed, you can join AGL’s Battery Rewards Plan and add the VPP to help to get the most from your battery plus you’ll get additional savings on your Zelora subscription for up to 12 months*.   

What is a Virtual Power Plant?

A Virtual Power Plant connects home batteries through smart software so they can work together to support the electricity grid. 

Most of the time, your solar and battery continue working as usual. At certain times however, AGL may remotely charge, discharge or hold some energy in your battery to help support the grid when energy demand changes. 

What is the AGL Battery Rewards Plan?

AGL’s Battery Rewards Plan is designed for households with solar batteries that can export energy during evening peak hours (5pm–9pm). It provides higher feed‑in tariffs during this window and additional joining credits^.  

What could I receive by joining?

Eligible Zelora subscription customers who successfully join the AGL Battery Rewards Plan and VPP through Zelora can access benefits from both Zelora and AGL*. 

From Zelora:

$20 per month off the Recurring Service component of your Zelora subscription payments for each month of active VPP participation, for up to 12 months ($240 total potential discount). 

From AGL:

• $200 Welcome Credits upfront for joining the VPP `
• $80 Bonus Credit per year for staying on the VPP, paid pro-rated per billing cycle.
• $1 credit per kWh used in a VPP event, paid annually, up to a maximum of 250kWh. 
• $250 for signing up to the Battery Rewards Plan^ 
  
  

Participation can also help reduce pressure on the grid during busy periods and support greater use of renewable energy. 

How do I receive the benefits?

To access the benefits available through Zelora and AGL, you’ll need to join the AGL Battery Rewards Plan, meet AGL’s VPP eligibility criteria and successfully enrol in the VPP.

To continue receiving the $20 per month Zelora discount, you’ll need to remain enrolled in the AGL VPP and meet its eligibility requirements.

How do I join?

1. Tell Zelora you’re interested: Let us know during your Zelora sales journey that you’d like to join the Battery Rewards Plan and participate in the VPP. You can ask our sales consultants any questions along the way. For any specific questions about AGL energy plans, contact AGL on 13 12 45. 

2.  Get your Zelora system installed: If you’re not an AGL customer yet, there’s no need to sign up to AGL until after your system has been installed and energised. Make sure you wait until we send you the link to sign up, or you may miss out on some of the benefits of AGL’s special Zelora offer.  
3. Sign up with AGL: Once your system has been installed, Zelora will email you a link to sign up for the Battery Rewards Plan and the VPP. If you aren’t already an AGL customer, you’ll need to switch to AGL as your electricity retailer. You can opt-in to join the VPP as part of the Battery Rewards Plan sign up process.
4. AGL connects your battery to the VPP: AGL will test your battery and add it to their VPP (you don’t have to do anything here). 
5. Wait for activation: You’ll receive confirmation from both AGL and Zelora once your Battery Rewards Plan/VPP enrolment is active. Your applicable credits and discounts will then begin. 

To know before you join:

• Submitting an application does not mean your battery has been enrolled in the AGL VPP. Zelora and AGL apply their respective benefits only after the relevant eligibility and activation requirements have been met. 

• AGL’s VPP terms and conditions are available here. The $20 per month discount is provided by Zelora and is separate from any payment, incentive or energy bill credit you may receive directly from AGL in connection with your VPP enrolment.   
  
•  Intellihub receives payment from AGL in relation to the VPP referral leads it provide AGL and in connection with any VPP services it provides AGL

Do I need to switch electricity retailer?

Yes, if you are not already an eligible AGL electricity customer. You need to switch and remain with AGL while participating in its VPP.

Before switching your retailer or energy plan, compare the full electricity plan offer, including usage rates, daily supply charges, feed-in tariffs, applicable fees and VPP benefits, to make sure the relevant energy plan suits your household and energy requirements.

What happens to my battery?

Your battery is still there to support your home. Your solar panels continue generating energy and your battery continues storing it, but AGL may sometimes remotely charge, discharge or hold your battery as part of a VPP event. AGL will discharge a maximum of 250kWh from your system in a year.  

Zelora will continue to optimise your energy. VPP activity takes priority when required, but when your battery isn’t being used by the VPP, Zelora will continue optimising imports and exports against your energy plan rates. 

Joining AGL’s VPP does not change ownership of your battery. Under a Zelora subscription, Zelora continues to own the battery for the duration of your subscription arrangement.

Important Information

* To participate in AGL's VPP, you will need to meet AGL's VPP eligibility criteria and be successfully onboarding to the VPP. AGL's VPP terms and conditions can be accessed here. This discount is provided by Intellihub and is separate from any payment, incentive, or energy bill credit you may receive directly from AGL in connection with your VPP enrolment. If you leave the AGL VPP or otherwise no longer meet the VPP terms and conditions, the $20 per month discount will cease and your Monthly Subscription Price will be adjusted accordingly. AGL VPP is an Intellihub VPP partner. Intellihub receives payment from AGL in relation to the VPP referral leads it provides AGL and in connection with any VPP services it provides AGL 
^Get up to 28c/kWh feed-in tariff (not subject to GST) for your battery and/or solar exports. This tariff can change from time to time with written notice to you. Maximum solar system inverter capacity and eligibility criteria apply. Sign up credits are $250 in SA and NSW and paid in the first 90 days, $250 in Vic and paid on the first bill and $300 in QLD paid in the first 90 days. Basic Plan Information Documents and Fact Sheets containing key details of the plan available on request. For clear advice on the right plan for you, contact AGL on 13 12 45.